Cannot Save as pdf from Solid Edge

2024-12-27T15:02:48Z

Summary


Details

Unable to save Solid Edge files as PDF

Solution

The following items need to be checked as possible culprits:

· Disable Windows Defender Feature - Realtime Protection, Cloud-Delivered Protection, Tamper Protection. Windows Defender might be scanning all files very slowly; that might be adding to the delay during transfer and opening by Solid Edge

· Ensure UAC is set to Never Notify

· Add Solid Edge install folder, edge.exe and PrinterInstaller.exe to an exception list of antivirus.

If the above doesn't help. 

There are few more things to check:

1. Check if SEPDFScratch folder exists and does not having any non-English characters. This will be under "C:\Users\<username>\AppData\Roaming\Siemens\Solid Edge\Version 224"

2. Check if the user profile is of the Roaming type

a. One of the ways to check is :

1) Go to Control Panel, set the "View by" to Small icons, and then click on System. Go to 'Advanced system settings'

2) This will open System Properties dialog

3) User Profiles->Settings

4) This will open User profiles dialog

5) Here locate the user name under Name column and type under Type column.

KB Article ID# PL8824138

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