Solid Edge Troubleshooting Solid Edge Crashes Using Safe Mode

Users may experience frequent crashes or instability when using Solid Edge. The causes of these crashes can vary, including issues with third-party add-ins, custom settings, hardware acceleration, or other external variables. Identifying the exact cause of the crash can be challenging without a systematic approach.

Running Solid Edge in Safe Mode can help troubleshoot and resolve these crashes by providing a controlled environment that minimizes external variables. Safe Mode temporarily disables certain functionalities, making it easier to isolate the issue.

Steps to Start Solid Edge in Safe Mode:

1. Close all running instances of Solid Edge.

2. Press Win + R to open the Run dialog box.

3. Type cmd and press Enter to open the Command Prompt.

4. Navigate to the Solid Edge installation directory (default: C:\Program Files\Siemens\Solid Edge \Program).

5. Type edge.exe /safe and press Enter.

Functionality Disabled in Safe Mode:

1. Add-Ins: Third-party add-ins and custom extensions are disabled. This prevents interference from these components, which may cause crashes.

2. User Settings: Certain user settings and configurations are reset to their default state, helping determine if custom settings are contributing to the crashes.

3. Hardware Acceleration: Disabled to identify if graphics drivers or hardware-related issues are causing the instability.

4. Enhanced Functionality: Features like the social media channels (e.g., YouTube pane) are disabled to eliminate potential conflicts within the application.

5. Simplified Environment: Running in Safe Mode reduces external variables, making it easier to identify the root cause of the issue.

Post-Safe Mode Steps:

• Test Stability: Use Solid Edge as usual and observe its stability. If crashes do not occur in Safe Mode, the problem may be related to add-ins, settings, or hardware acceleration.

• Isolate the Cause: Gradually re-enable add-ins, settings, and hardware acceleration one at a time to identify the specific cause f the crashes.

Additional Information:

Running Solid Edge in Safe Mode is an essential troubleshooting step for resolving crash issues. It provides a systematic approach to identifying and fixing underlying problems by isolating potential causes in a controlled environment.