Solid Edge String was not recognized as a valid Date Time

2024-09-20T03:02:46Z
SETUP

Summary


Details

Solid Edge Cloud license error when trying to log in to Solid Edge License

Solution

This is a known issue with Solid Edge Gateway login.   The solution is to clear the file present at "C:\Users\<loginName>\AppData\Local\Siemens\Solid Edge\<loginName>Auth". 

Once cleared the error will be resolved and will not reoccur.  

For the case where the user was not able to resolve the issue, please gather the dashlog.txt and "C:\Users\<loginName>\AppData\Local\Siemens\Solid Edge\<loginName>Auth" and send them for further investigation.

Notes

IR#11090359

KB Article ID# PL8806304

Contents

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Associated Components

SETUP: LICENSING