Customers with an NX environment where the ANSYS plugin, part of the (ANSYS CAD Integration) has been deployed, are experiencing issues with the translations to STEP, IGES and and IGES and DXF/DWG.

These translations are failing for an unclear reason and also no translation log files are being created.

Platforms

na windows-1064

Release Versions

NX V2206
NX V2212
NX V2306
NX V2312
NX V2406
NX V2412

Solution

The ANSYS plugin modifies the path to the file %UGII_BASE_DIR%\NXBIN\tbb.dll (prior to NX 2312) and %UGII_BASE_DIR%\NXBIN\tbb12.dll (NX2312 and higher) that controls the STEP, IGES and DXF/DWG translators. As a workaround, you can copy the file %UGII_BASE_DIR%\NXBIN\tbb.dll (prior to NX 2312) or %UGII_BASE_DIR%\NXBIN\tbb12.dll (NX2312 and higher) to the following folders:

%UGII_BASE_DIR%\STEP203UG
%UGII_BASE_DIR%\STEP214UG
%UGII_BASE_DIR%\TRANSLATORS\step242
%UGII_BASE_DIR%\IGES
%UGII_BASE_DIR%\DXFDWG
%UGII_BASE_DIR%\UGTO2D

Notes

Please note that the issue is caused by a third-part component and that the issue has been reported to the responsible vendor.