Customers with an NX environment where the ANSYS plugin, part of the (ANSYS CAD Integration) has been deployed, are experiencing issues with the translations to STEP, IGES and and IGES and DXF/DWG.
These translations are failing for an unclear reason and also no translation log files are being created.
The ANSYS plugin modifies the path to the file %UGII_BASE_DIR%\NXBIN\tbb.dll (prior to NX 2312) and %UGII_BASE_DIR%\NXBIN\tbb12.dll (NX2312 and higher) that controls the STEP, IGES and DXF/DWG translators. As a workaround, you can copy the file %UGII_BASE_DIR%\NXBIN\tbb.dll (prior to NX 2312) or %UGII_BASE_DIR%\NXBIN\tbb12.dll (NX2312 and higher) to the following folders:
Please note that the issue is caused by a third-part component and that the issue has been reported to the responsible vendor.