Solid Edge Troubleshooting Solid Edge Crash When Opening Specific Assembly

2024-06-04T13:59:06Z
ASSEMBLY PART/SHEETMETAL

Summary


Details

Users reported Solid Edge crashing intermittently when attempting to open a specific assembly file.

This issue persisted with identical behavior from both the customer and support personnel.

Solution

Isolate the Issue:

Create a new empty folder on disk.

Move only the top-level assembly file into this folder.

Attempt to open the assembly in Solid Edge.

If the assembly opens without crashing, proceed to the next step.

Identify Problematic Files:

Gradually move sub-assembly files into the same folder as the top-level assembly.

Continuously reopen the top-level assembly to check for crashes after each file addition.

Narrow down the problematic file(s) causing the crash by observing when Solid Edge starts crashing again.

Isolate the Culprit File:

Once crashing resumes, identify the last file moved that triggers the issue.

Move this suspect file out of the assembly folder.

Continue testing to ensure Solid Edge no longer crashes without this file.

Perform Optimization and Inspection:

Upon identifying the suspect file, optimize it using the Optimize command.

Run the Geometry Inspector to detect and resolve any geometry faults.

Validate the Solution:

After optimizing and inspecting the suspect file, place it back into the assembly folder.

Attempt to reopen the top-level assembly.

If Solid Edge opens the assembly without crashing, the issue may be resolved.

Final Verification:

Save and close the assembly.

Reopen the assembly multiple times to ensure consistency and confirm the issue is resolved.

Conclusion:

By following these steps, you can effectively troubleshoot and resolve Solid Edge crashes associated with specific part files in assemblies. 

KB Article ID# PL8794386

Contents

SummaryDetails

Associated Components

ASSEMBLY: FILE