Solid Edge Tooltip Text Missing in Solid Edge on Windows 11

2024-06-04T13:15:58Z
APPLICATION

Summary


Details

Users may experience an issue where the tooltip text in Solid Edge is missing, resulting in blank boxes being displayed instead of the expected text. This issue has been reported on systems running Windows 11 (64-bit).


Solution

To resolve the issue of missing tooltip text in Solid Edge, follow these steps:

  1. Open the Windows Settings by pressing Win + I or by clicking the Start menu and selecting "Settings."
    1. Navigate to the "System" section.
      1. Select "Display" from the menu on the left.
        1. Scroll down to the "Windows HD Color" section.
          1. Locate the "HDR" toggle switch.
            1. Turn off the "HDR" setting for the application.

              After disabling HDR for the application, restart Solid Edge and check if the tooltip text appears correctly.

              Additional Notes:

              • Ensure that you are using the latest version of Solid Edge and that your graphics drivers are up to date.
                • If the issue persists after turning off HDR, try reinstalling Solid Edge or running the application in compatibility mode for Windows 8.

                  By following these steps, the tooltip text should display correctly, resolving the issue of blank boxes.

                  KB Article ID# PL8794375

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                  Associated Components

                  APPLICATION: UI