Tecnomatix Process Simulate install problem

2024-05-17T13:10:17Z
Process Simulate

Summary


Details

Process Simulate installed but will not execute.

Error on license log:

INCLUDE USER_GROUP tx_users CAR_PROCESS_SIMULATE_SA

USER_BASED license error for CAR_PROCESS_SIMULATE_SA --

Number of INCLUDE names (2) exceeds limit of 1 (One license purchased)

Solution

The error "INCLUDE" and "USER_BASED" tells you the problem is in the option file.
The last log error is the big clue:  Number of INCLUDE names (2) exceeds limit of 1.
USER—User names are case sensitive and cannot contain spaces.
If your login name in "Fred Mertz" that is a perfectly legal user name.  Except for the fact that there is a space.  The space character tells the license software that there are two people wanting to access the software.  
The name must be changed to "Fred" or "Mertz" or "fredmertz" or similar.

KB Article ID# PL8792001

Contents

SummaryDetails

Associated Components

Process Simulate Installation