During plot and print operations some issues have been reported when pointing UGII_TMP_DIR and other storage environment parameters to mapped drives or UNC paths:
- Mapping a drive letter to a location should only have the drive letter plus ":" and not include any paths such as a backslash. Example:
Correct: T: should map to \\hostname\foldername
Incorrect: T:\ mapped to \\hostname\foldername (note the incorrect backslash after T:)
- When setting UGII_TMP_DIR to a mapped drive location, the temp folder cannot be the root of the mapped drive but an existing (and writeable) subfolder such as:
Correct: UGII_TMP_DIR=T:\Temp
Incorrect: UGII_TMP_DIR=T:\
- When using the UNC path notation make sure the folder exists and is writeable:
Example: If UGII_TEMP_DIR=\\hostname\Temp then the folder \temp on the host "hostname" must exist and be writeable.
- In both use cases (whether mapped drives or UNC paths) there have occasionally been reports of seemingly random errors when accessing folders on remote servers (especially when using virtual configurations such as on the cloud). It is suspected the problems may have had to do with latency, timeout or sleep issue (such as when a storage device is configured to go to sleep after a pre-designated period of inactivity or no access). If you run into such cases the easiest way to troubleshoot them is to simply point to an existing location on a local drive.