Solid Edge Discovery Center not displaying content

2023-11-17T14:40:32Z
PART/SHEETMETAL

Summary


Details

When attempting to access the Discovery Center content, no page content is being displayed 

Solution

The Discovery Center web content accesses the following web locations:

• https://video.sw.cdn.siemens.com/ 

• https://cloud.sw.siemens.com/ 

• https://docs.sw.siemens.com/ 

Using a text editor, you can extract explicit links for testing from the <Solid Edge install folder>\Program\ResDLLs\<locale>\HTMLDLGS\js\discoverycontent.json” file.  For example, for the default Solid Edge 2024 install location in English this would be “C:\Program Files\Siemens\Solid Edge 2024\Program\ResDLLs\0009\HTMLDLGS\\js\discoverycontent.json”.

The user should be able to access all these locations from within a standalone web browser on their workstation. If any of the content is not displayed or blocked in a standalone web browser, then the user will need to engage with their IT support team to white flag the above domains in their network routings.

KB Article ID# PL8760220

Contents

SummaryDetails

Associated Components

PART/SHEETMETAL: FEATURES