NX Invalid license key (inconsistent authentication code) - Corrupt license file

2023-10-05T14:15:03Z
Licensing NX System Administration

Summary


Details

On the SERVER line of a license file, an extra space at the end of the registered Composite HostID (CID) caused the license file to show TWO spaces instead of ONE before the 28000 port number and corrupted the license file. For example:

Good SERVER line:

   SERVER BARNEY COMPOSITE=ABC123DEF456 28000

Bad SERVER line:

   SERVER BARNEY COMPOSITE=ABC123DEF456  28000

The bad SERVER line in the license file caused the following errors to display in the saltd.log file for ALL of the features in the license file. For example:

14:05:27 (saltd) Invalid license key (inconsistent authentication code)

14:05:27 (saltd) ==>INCREMENT NX12451 ugslmd 2023.06 permanent 1 HOSTID=58112244f3e2 \

SUPERSEDE DUP_GROUP=UHD user_info="NX CAD/CAM 3 Axis Milling \

(NL)" ISSUED=05-sep-2023

The last error in the saltd.log file was:

14:05:27 (saltd) License server system started on BARNEY

14:05:27 (saltd) No features to serve, exiting

14:05:27 (saltd) EXITING DUE TO SIGNAL 27 Exit reason 4

14:05:32 (lmgrd) saltd exited with status 27 (No features to serve)

14:05:32 (lmgrd) saltd daemon found no features. Please correct

14:05:32 (lmgrd) license file and re-start daemons.

14:05:32 (lmgrd)

14:05:32 (lmgrd) This may be due to the fact that you are using

14:05:32 (lmgrd) a different license file from the one you expect.

14:05:32 (lmgrd) Check to make sure that:

14:05:32 (lmgrd) C:\ProgramData\Siemens\License Server\ActiveLicenses\ugslmd.lic

14:05:32 (lmgrd) is the license file you want to use.

14:05:32 (lmgrd)

Platforms
  • INTL64 windows-1064
Release Versions
  • NX V2306
Solution

Request the Customer Account Analyst (CAA/CSO) to remove the extra space at the end of the registered CID and regenerate the license file. The new license file will now work as expected.

Notes

KB Article ID# PL8739663

Contents

SummaryDetails

Associated Components

SPLM Common Licensing Siemens License Server