NX Unable to save JT data externally from Acrobat Reader

2023-08-09T01:49:56Z
NX for Design

Summary


Details

When publishing JT Plus PDF with Technical Data Package, select, for example, "1_Kanji.xlsx" as the data to attach. Even if you open the published PDF with Acrobat Reader and try to save the JT file attached to it externally, it will not work. The problem seems to occur when single-byte + double-byte characters are mixed.

Reproduced Steps:

1. Prepare nx part and an attachment of a excel or a word file

*** The attachment file name = < single-byte> + < double byte>.xlsx

2. PMI tab > Publish > select JT Plus PDF as Method and OK after selecting the attachment


3. Open the PDF in Acrobat Reader > try to Save Attachment

*** unable to save due to not appearing “Save Attachment” dialog


Solution

The behavior is due to Acrobat Reader problem

Workaround:

1. Making use of PDF-XChange Editor or other reader and save JT

2. Do not use single-byte character + double-byte character for the data name to be attached. (For example, avoid “1_Kanji.xlsx” and “1Kanji.xlsx”)

Notes

The cause is under investigation by the partner Acrobat Reader. Please kindly wait until the problem is fixed.

There is no problem in the case of <double-byte> + <single-byte> (for example, "Kanji_1.xlxs").

***Please refer to PLXXXXXXX for Japanese article.

Release Versions
  • NX V2027
  • NX - TECH_DATA_PKG V2027
Platforms
  • Windows x64 10

KB Article ID# PL8731300

Contents

SummaryDetails

Associated Components

PMI