NX Structured Storage Error : Unexpected Error opening a part file

2023-07-18T16:16:08Z
NX for Design

Summary


Details

Client is is getting a Structured Storage Error opening a part file. The syslog reports:

+++ ERROR 1021253: Structured Storage Error: Unexpected error
*** EXCEPTION: Severe error 1021253 in line 180 of o:\nx1980\ip1700\src\syss\cfix\ind\System_CFI_StorageUtils.cxx at Fri Oct 14 14:34:04 2022 Pacific Daylight Time
Exception in secondary thread 13720
+++ Structured Storage check failed: strcmp(buffer.get(), expectedSignature) == 0

Solution

This error indicates the part file contains a block of zeros (missing data) usually caused by network packet loss.

You will need to restore a backup copy.

KB Article ID# PL8721302

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