Solid Edge How to remove a faulty Add-In from Solid Edge?

A customer finds that they have an Add-In in their list of 'Available Add-Ins' in the 'Add-In Manager' of Solid Edge that has become corrupted and is therefore not working as expected anymore.

Since the creator of the Add-In is not known and there is no routine for uninstalling the Add-In, the customer needs a way to remove the Add-In from the system.

The faulty Add-In can be removed by executing the following steps:

• Exit Solid Edge
• Run the Registry Editor on the operating system
• Select 'Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Classes > CLSID'
• Open the context menu of the selected 'CLSID' folder and select 'Find...'

• Type the name of the Add-In (e.g. IR.Demo.Add.In) in the 'Find what' input field
• Start the search by clicking on the 'Find Next' button
• Notice that the name of the Add-In will be found in a subfolder (e.g. {BF1xxxxx-xxxx-xxxx-xxxx-xxxxxxxxx64B}) of the folder Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID

• Open the context menu of the selected subfolder and select 'Delete'
• Confirm the question "Are you sure you want to permanently delete this key and all of its subkeys?" by clicking on the 'Yes' button
• Exit the Registry Editor
• Restart the PC

• Sign in again
• Start Solid Edge
• Choose 'File > Settings > Add-Ins'
• Notice that the Add-In is now not shown in the list of 'Available Add-Ins' anymore

• Quit the 'Add-In Manager' and exist Solid Edge again
• Run the Registry Editor on the operating system again
• Select the top level 'Computer'
• Select 'Edit > Find...'
• Type the name of the Add-In (e.g. IR.Demo.Add.In) in the 'Find what' input field
• Start the search by clicking on the 'Find Next' button

• Delete the entry that will be found in the same way as described above.

• Repeat this 'Find...' and 'Delete' procedure until all entries regarding the specific Add-In in the registry are removed
• Restart the PC and check the result

Please note: We cannot guarantee that the above steps will succeed in every case and operating in the registry will have risks.  Therefore it is in the responsibility of the user to have a good backup should anything will go wrong.