Tecnomatix Error when trying to access Study Manager on PS on TC

User has issues on accessing Study Manager Via PS on TC:

"Unable to communicate to the server.

Please check the Teamcenter Manufacturing Access and try again."

Preferences to be cheked:

For the PS on TC issues, can you please verify the following preferences:

ActiveWorkspaceHosting.PS.URL = http://<serverhost>:<port>/EasyPlan – Study Manager in NX, MFG Search in PS

ActiveWorkspaceHosting.NX.URL = http://<serverhost>:<gatewayport> – Shows Active Workspace Navigator in NX

TCMAHosting.PS.URL = http://<serverhost>:<gatewayport> – Study Manger and Resource Search in PS

TCMAccessHosting.RAC.URL = http://<serverhost>:<gatewayport> – Study Manager in RAC

Final resolution:

The ActiveWorkspaceHosting.PS.URL & TCMAHosting.PS.URL despite working on a different device were not the same as the other two. Customer changed these prefrences to match the other two and that did resolve the issue on the device having the issue.