NX Slow dialog. Switch to SMD and dialogs takes 15 sec before NX respond.

2023-06-06T06:31:00Z
NX System Administration NX for Design

Summary


Details

Slow dialogs in NX.

Observation: Switch to SMD and open dialogs takes 15 sec before NX respond.

  • Replace 3Dconnexion CADmouse for another mark seems to resolve the issue.
    • Update the 3Dconnexion driver did not help
      • This behavior started after EAP NX2306 was installed.
        Platforms
        • INTL64 windows-10_1903
        Release Versions
        • NX V2212.4000
        • NX V2212
        Solution

        1) Review 3Dconnexion variables if they are set correctly.

        2) This case ugii_env.dat overruled variables.

        2.1) In the startup environment definition file (ugii_env.dat) there were still old settings pointing to file locations that didn't exist anymore.

        UGII_3DCONNEXION_DIR=C:\Program Files\3Dconnexion\3DxWare\3DxNX64\ugii_dir\

        UGII_3DCONNEXION_DIR32=C:\Program Files\3Dconnexion\3DxWare\3DxNX64\ugii_dir32\

        UGII_3DCONNEXION_LIBRARY=${UGII_3DCONNEXION_DIR}\${UGII_VERSION}\startup\3DxNX.dll

        2.2) Correction:

        UGII_3DCONNEXION_DIR=C:\Program Files\3Dconnexion\3DxWare\3DxNX\ugii_dir\

        UGII_3DCONNEXION_DIR32=C:\Program Files\3Dconnexion\3DxWare\3DxNX\ugii_dir32\

        UGII_3DCONNEXION_LIBRARY=${UGII_3DCONNEXION_DIR}${UGII_VERSION}\startup\3DxNX.dll

        3) Conclusion:

        It looks like the variables for 3DCONNEXION can best not be overruled in NX-configuration files.

        3.1) Out of the Box these are set in the system variables:

             UGII_3DCONNEXION_DIR C:\Program Files\3Dconnexion\3DxWare\3DxNX\ugii_dir\

             UGII_3DCONNEXION_DIR32 C:\Program Files\3Dconnexion\3DxWare\3DxNX\ugii_dir32\

        3.2) Out of the Box settings in NX configuration are only found here: C:\Program Files\Siemens\NX2206\UGII\menus\ug_custom_dirs.dat : 

             $UGII_3DCONNEXION_DIR/v$NX_RELEASE_VERSION

        C:\Program Files\Siemens\NX2206\UGII\ugii_env_ug.dat :

             UGII_3DCONNEXION_LIBRARY=${UGII_3DCONNEXION_DIR}\v${NX_RELEASE_VERSION}\startup\3DxNX.dll

        https://docs.sw.siemens.com/en-US/doc/209349590/PL20220512394070742.customizing_nx/preferences_prf_3d_a

        Notes

        KB Article ID# PL8718716

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