Teamcenter IPEM Dispatcher Standard Error : PhoneHome error 0 while ProNotificationSet status 0

2022-08-16T16:51:47Z
Engineering Process Management

Summary


Details

IPEM Dispatcher Standard Error : PhoneHome error 0 while ProNotificationSet status 0 in module server log 

Platforms
All Platforms Unknown
Release Versions
Teamcenter V13.2
Solution

There are a few reasons the phone home error may arrise in the module server logs or the IPEMaux log. 

1. An incorrect path to the ipemtojt.bat file in the dispatcher\Module\conf\translator.xml for the "cadlaunchscript"

in the "Configuration of the Pro Engineer to JT translator" section. The value should point to you IPEM installation location. 

2. When launching Creo a menu is presented that requires a manual dismissal. The Creo application needs to be able to launch from a command line and without manual interaction.

3. The runipemauxserver.bat file is ran in a teamcenter command shell and not a windows command shell. 

Notes

KB Article ID# PL8665911

Contents

SummaryDetails

Associated Components

Engineering Process Management - Integration for CREO IPEM