Teamcenter JT Translation requests stuck in initial state (Dispatcher)

Customer was seeing many tasks sitting in "INITIAL" state when looking at the Admin Console. 

Rebooting the DispatcherClient seems to get things aligned, but the problem appears every few hours.

In this case, the customer has many DipatcherClients (11). The cleanup values in the tc_disp\DispatcherClient\conf\Service.properties were enabled on all DispatcherClients. In doing so, each DispatcherClient was cleaning up all the time. That shouldn't happen.

My recommendation is to turn all cleanup values OFF on all but one DispatcherClient. Let only one do the clean up.

Contents of one tc_disp\DispatcherClient\conf\Service.properties (default)

Service.RequestCleanup.Successful.Interval=60

Service.RequestCleanup.Successful.Threshold=480

Service.RequestCleanup.Successful.DeleteLogs=true

Service.RequestCleanup.UnSuccessful.Interval=120

Service.RequestCleanup.UnSuccessful.Threshold=2880

Service.RequestCleanup.UnSuccessful.DeleteLogs=true

Contents of the rest of tc_disp\DispatcherClient\conf\Service.properties

Service.RequestCleanup.Successful.Interval=0

Service.RequestCleanup.Successful.Threshold=0

Service.RequestCleanup.Successful.DeleteLogs=false

Service.RequestCleanup.UnSuccessful.Interval=0

Service.RequestCleanup.UnSuccessful.Threshold=0

Service.RequestCleanup.UnSuccessful.DeleteLogs=false

After the user updated the Service.properties files, it was stable.