Asyncservice translator not working properly when configured with SSO enabled environment.
Here is the messages in the syslog:
INFO - 2022/05/30-14:54:41.367 UTC - NoID - Default encryption configuration. - Teamcenter.FoundationBase at d:/workdir/tc13206_win64/src/foundation/base/KeyManagerTcCrypto.cxx(138)
Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libsa.dll
INFO - 2022/05/30-14:54:41.446 UTC - NoID - library libFnd0audit_mgr is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)
Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libFnd0audit_mgr.dll
Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libsub_mgr.dll
POM_session_no_stub_reference called for Dataset:rev_chain_anchor
INFO - 2022/05/30-14:54:41.458 UTC - NoID - library libce is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)
INFO - 2022/05/30-14:54:41.559 UTC - NoID - library libFnd0editcontext is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)
Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libFnd0editcontext.dll
ERROR - 2022/05/30-14:54:41.621 UTC - NoID - 65: Internal error.
ERROR - 2022/05/30-14:54:41.621 UTC - NoID - Unable to obtain encryption key for token. Found 0 rows and 1 columns - Teamcenter at d:/workdir/tc13206_win64/src/core/tc/CredentialUtility.cxx(156)
SolutionSet TEAMCENTER_SSL_CERT_FILE= path to the file containing all the certs
Here is the formatting of the file:
-----BEGIN CERTIFICATE-----
Cert one…
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
Cert two…
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
Cert three…
-----END CERTIFICATE-----