Teamcenter Async translator is not working.

2022-08-05T13:51:34Z
Core Functions

Summary


Details

Asyncservice translator not working properly when configured with SSO enabled environment.

Here is the messages in the syslog:

INFO  - 2022/05/30-14:54:41.367 UTC - NoID - Default encryption configuration. - Teamcenter.FoundationBase at d:/workdir/tc13206_win64/src/foundation/base/KeyManagerTcCrypto.cxx(138)

Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libsa.dll

INFO  - 2022/05/30-14:54:41.446 UTC - NoID - library libFnd0audit_mgr is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)

Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libFnd0audit_mgr.dll

Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libsub_mgr.dll

POM_session_no_stub_reference called for Dataset:rev_chain_anchor

INFO  - 2022/05/30-14:54:41.458 UTC - NoID - library libce is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)

INFO  - 2022/05/30-14:54:41.559 UTC - NoID - library libFnd0editcontext is delay loaded - Teamcenter.Metamodel.MetaFrameWork at d:/workdir/tc13206_win64/src/core/metaframework/BusinessObjectRegistryImpl.cxx(2714)

Successfully loaded dynamic module D:\siemens\teamcenter\tc_root\bin\libFnd0editcontext.dll

ERROR - 2022/05/30-14:54:41.621 UTC - NoID - 65: Internal error.

ERROR - 2022/05/30-14:54:41.621 UTC - NoID - Unable to obtain encryption key for token. Found 0 rows and 1 columns - Teamcenter at d:/workdir/tc13206_win64/src/core/tc/CredentialUtility.cxx(156)

Solution

Set TEAMCENTER_SSL_CERT_FILE= path to the file containing all the certs

Here is the formatting of the file:

-----BEGIN CERTIFICATE-----

Cert one…

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

Cert two…

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

Cert three…

-----END CERTIFICATE-----

KB Article ID# PL8648388

Contents

SummaryDetails

Associated Components

Core Functions - Client