DPV Lite web view not loading

2022-02-28T17:41:49Z

Summary


Details

HTTP Error 503 - the service is not available
DPV Lite Web view not loading correctly.

"Author Inspection Data" and "Upload Measurement Data" tabs produce this error. 
ETL Status and Admin tabs appear to be functioning correctly, VSA is still able to connect to DPV database. 



Solution

As per the error code 503, it seems one of the services is not started, and it's causing this issue.


Solution : Access IIS, and make sure all the services under Application Pool are started; if all the services are running, and still getting above error, then Access IIS and Update the Username under Identity Section. 



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: 2016
Product: TECNOMATIX
Application: QUALITY
Version: V2.2
Function: DPV

Ref: 001-10282899

KB Article ID# PL8617539

Contents

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