Insights Hub Credentials are rejected, please try again. Unable to login to Cloud Foundry via cf CLI tool

We have been using the CF CLI tool to deploy and check the status of our application with the same user name and password. After trying to log in as normal from the command line, we kept seeing the message: Credentials are rejected; please try again.

• Customer did not change their password.
• The user access credentials are use by our team.
• The user was created using the Service Credentials.

These credentials have an expiration date; by default, they are valid for one year; the expiration date/time information to be found in the properties section:

To confirm any recent credentials changes by your organization, you can check the latest updates in the history section:

More information about Service Credentials can be found in the documentation: https://documentation.mindsphere.io/MindSphere/apps/settings/service-credentials.html

Notes

For additional support, please create a support case via the Support Centre.