nxmgr, tc version not recognized

2022-02-15T02:19:40Z

Summary


Details

- Though an NX session *is* launched from Teamcenter,

  a popup window is displayed

    Client Cache is Empty

    Teamcenter client meta model cache is not populated or failed to download.

    The Teamcenter administrator can generate a client cache to improve NX performance.


- However, for this TC 13.2 environment, dba user *did* recreate client cache, 

  using the new command bmide_generate_client_cache

  e.g.

bmide_generate_client_cache -u=infodba -p=infodba -g=dba -mode=delete -cache=all

bmide_generate_client_cache -u=infodba -p=infodba -g=dba -mode=generate -cache=all -model_file=%TC_DATA%/model/model.xml -target_dir=%TC_DATA%/clientcache

- Inspection of the NX syslog shows

ServerVersion::SetMajorVersion - TC Version not recognized - 7.

Solution

- NX version 1926 was too old for the Teamcenter version.

- Launching a newer version such as 1980 properly used the client cache.

Notes

Support Center --> Teamcenter --> Downloads -->

Support White Papers Certifications

https://support.sw.siemens.com/en-US/product/282219420/download/PL20200617155641511

specifically, the Teamcenter Integrations Availability Matrix --> Integrations tab

https://support.sw.siemens.com/en-US/downloads/PL20200617155641511/akamai?uri=https%3A%2F%2Fdownloada.industrysoftware.automation.siemens.com%2Fus%2Fsc_downloads_prod%2Fa%2Fb%2F58604a4c1601423788a7b2d7dc9f352b%2FTeamcenter%20Integrations%20Availability%20Matrix%20Feb%202%202022.xlsx

which will show the following :


KB Article ID# PL8615001

Contents

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