Troubleshooting for TcMA - Teamcenter Manufacturing Access

2022-07-05T19:18:13Z

Summary


Details

Troubleshooting for TcMA - Teamcenter Manufacturing Access.

Related issues:

- Study Manager in RAC is empty.

- Study Manager in Process Simulate is empty or does not find the url. 

Solution

- Check the appropriate war file version was deployed, 

 There are no internal files to review the version, check the downloaded kit's name.

- Check the EasyPlan url in /microservices/gateway-/config.json 

 http://<serverhost>:<port>/EasyPlan 

 Example: "http://mytcserver:7001/EasyPlan" 

 Restart Teamcenter Process Manager service if changed. 

- Make sure Microsoft Edge WebView2 Runtime is installed (for RAC issues).

 It is available in Tc kits wntx64/portal folder.

- Teamcenter preferences 

 ActiveWorkspaceHosting.PS.URL = http://<serverhost>:<port>/EasyPlan - Study Manager in NX, MFG Search in PS 

 ActiveWorkspaceHosting.NX.URL = http://<serverhost>:<gatewayport> - Shows Active Workspace Navigator in NX 

 TCMAHosting.PS.URL = http://<serverhost>:<gatewayport> - Study Manger and Resource Search in PS 

 TCMAccessHosting.RAC.URL = http://<serverhost>:<gatewayport> - Study Manager in RAC 

Notes

KB Article ID# PL8614139

Contents

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