This can be done with some simple steps in Windows 10.
Solution
- Use
WINDOWS + R what opens the "RUN"-window
- Enter CMD to this field an press the ENTER button
- In the upcomming CMD window enter
getmac /v
and press ENTER:
Please ship this output e.g. as screenshot or by using Copy / Paste in an email.
Hardware/Software Configuration
Platform: AMD64
OS: windows
OS Version: 1064
Product: NX
Application: SYSENG
Version: VCURRENT
Function: INSTALL_ISSUES
Ref: 002-8603539