When a customer attempts to order a 3D Print of a part online (as used to be possible) the Order Online button is greyed out. It was active in base release of Solid Edge V2020 and V2021.
Solution
The '3D Print - Order Online' command button has been intentionally disabled since Solid Edge 2020-MP13, 2021-MP5 and in upcoming Solid Edge 2022 due to poor focus from 3D Printing vendor to their supporting portal and our Solid Edge service requests.
Hope, this may help.
Notes
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