Support Center incorrect products or licenses

2021-06-21T09:40:24Z

Summary


Details

Incorrect or missing products or licenses in Support Center or any other related issue to Support Center itself, and not concerning the MindSphere product itself.

Solution

Create a ticket with the Support Center team by selecting the Need website help from the dashboard:


At the bottom of the new page, followed by selecting the Request Website Help from the Support Center Help page:


From the Request Website Help page, select Sites/Products tab. From the left menu, you will see the new options available, select Report a missing product and once more the I want to report a missing product button.


Describe the details in the form and submit the request. 

Notes

KB Article ID# PL8551415

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