NX Programs / Executables (e.g. translator) do not close after finishing successful on Windows 2012R2 Server / hanging translator

2021-10-06T23:27:58Z
NX for Design

Summary


Details

It is observed, that NX programs in the command line or in batch modus do their work, but do not finish at all.

For a start in a NX Command Prompt it looks like the translation is hanging, not returning back to command line:

This can also be the same for background processes like TC dispatcher. Possible this can seen with ugtopv, ugtopv.exe, step214ug.exe etc, but also other executable. 





Solution

From https://kb.vmware.com/s/article/83440:

This is because OpenGL dll is not unloaded on application exit (83440).

To solve this:

Update to VMware Tools release 11.2.6 and later
OR
On Windows Update as an optional driver update, listed as "VMware, Inc. - Display - 8.17.2.14"


To install the driver, go to Settings > Update & Security > View Optional Updates > Driver Updates.

Workaround:
Disable the use of llvmpipe by adding this virtual machine config option to the VM's VMX file: guestinfo.svga.disableLLVMPipe=TRUE
or
Set a system environment variable SVGA_ALLOW_LLVMPIPE=0

This solution comes from a vendor, so please contact VM Ware for further details.

Notes and References

https://kb.vmware.com/s/article/83440

Hardware/Software Configuration

Platform: VCLOUD
OS: n/a
OS Version: n/a
Product: NX
Application: TRANSLATOR
Version: V12.0.2
Function: STEP_AP242

Ref: 002-8545497

KB Article ID# PL8545497

Contents

SummaryDetails

Associated Components

CAD Translators