Insights Hub MindConnect Software agent installation fails

During the installation process, the MindConnect Software agent fails to install with error shown on following screenshot:

Solution

The application may crash during the first installation attempt. An error message is displayed informing you that you need to restart the computer to enable the Windows Hyper-V feature.

Once you restart the machine, this error message should not appear again. Hyper-V will be enabled automatically  and you can continue with the installation process.

Additional information can be found on following page: Troubleshooting

Notes

This is a requirement of our MindConnect Software Agent: HyperV has to be activated on the local host PC

For additional support, please create a support case via Support Centre.