Solid Edge License Error, License server version is older than the client

2024-08-05T04:43:06Z
PART/SHEETMETAL SETUP

Summary


Details

User unable to launch Solid Edge 2021 and getting an error as below:

License Error, License server version is older than the client

The FlexNet diagnostics shows information as below:

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Status

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Flexible License Manager status on Mon 2/22/2021 11:58

 

[Detecting lmgrd processes...]

License server status: 28000@SERVER

  License file(s) on SERVER: C:\Program Files\Siemens\PLMLicenseServer\splm10.lic:

 

  SERVER: license server UP (MASTER) v11.16.2

 

Vendor daemon status (on SERVER):

 

  ugslmd: UP v11.16.2

Feature usage info:

 

Users of borrowing: (Total of 1 license issued; Total of 0 licenses in use)

 

Users of solidedgeclassic: (Total of 1 license issued; Total of 0 licenses in use)

 

Users of server_id: (Total of 1 license issued; Total of 0 licenses in use)

Solution

If it is Solid Edge 2021 that is being used, then the Siemens License Manager should be 11.0

The FlexNet diagnostics shows the flexlm version as "SERVER: license server UP (MASTER) v11.16.2 "

This points to the Siemens License Manager version as 10.0

For confirmation, check the Version.txt file in the C:\Program Files\Siemens\PLMLicenseServer folder

If it is 10.0, upgrade this to 11.0.

You may find the Siemens PLM Latest License Manager on the Support Center, under Siemens License Server or Solid Edge>>2021>>Additional Downloads>>Solid Edge Tools>>Support Tools>> SPLMLicenseServer

Notes

IR#9998160

Notes

If you have further inquiries about floating Licensing please refer to the FAQs collection link below:

Solid Edge Floating License FAQs Collection


KB Article ID# PL8526657

Contents

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PART/SHEETMETAL: FEATURES