Customer has received the "Welcome" email, but wants to know how to continue, given that as yet they have no Sold-to or download link.
Solution
After the "Welcome" email, the customer should receive a separate email with the EASY agreement and Expanded Export Screening (EES) to complete.
Once this is signed off they will receive download information, instructions for Webkey creation, the license file and the install videos.
Notes and References
Hardware/Software Configuration
Platform: INTL64
OS: windows
OS Version: 1064
Product: SOLID_EDGE
Application: C2O
Version: V221.0
Function: SE_STARTUP
Ref: 001-8466974