Insights Hub How do I get support for my Analyze MyDrives application?

You have purchased and are using the Analyze MyDrives application and run into an issue using the product.  How do you get support?

Analyze MyDrives is an application provided by Siemens but not developed by the MindSphere R&D team.  Support for this application must be submitted to the Analyze MyDrives development team through the Siemens Industry Online Support (SIOS) portal, found here:

 https://support.industry.siemens.com/

A step-by-step guide to raise support requests in SIOS can be found here: https://support.sw.siemens.com/en-US/knowledge-base/PL8525508

Additional details, if needed, can be found in the Analyze MyDrives product sheet here:

https://siemens.mindsphere.io/content/dam/cloudcraze-mindsphere-assets/03-catalog-section/03-applications/mindapp-offerings/analyze-mydrives/App_AnalyzeMyDrives_ProductSheet_SpecificTerms_v1.0.pdf

Notes