This crashing, hanging, and lock up is occurring because of the user having animated tooltips enabled in Solid Edge and the Microsoft operating system is now blocking Flash.
Disabling animated tooltips should prevent Solid Edge from crashing, hanging, or locking up.
At a minimum, disable "Show video clips" and test: However, depending on the software versions in use it may also be necessary to disable "Show enhanced tooltips" as well:
Hardware/Software Configuration
Platform: INTL64 OS: windows OS Version: 1064 Product: SOLID_EDGE Application: HELP Version: V107.0 Function: ENH_TOOLTIPS