Insights Hub You are logging into MindSphere and receiving a saml_error with only your login email in the description

You are receiving a similar error message to the image shown below. Specifically, this error message is only showing your email address after successfully logging into MindSphere. What is causing this error message to appear?

The most common reason for this message to appear is that the email address has not been added to the MindSphere Tenant Account under the settings application. You will need to reach out to your Tenant Admin for further assistance in adding your email address to the MindSphere Tenant Account.

If you are still having issues after verifying the email address has been added to the MindSphere Tenant Account under the settings application. Then create a support ticket within Siemens Support Center in the link listed below for further assistance:

https://support.sw.siemens.com/en-US/signin

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