Solid Edge Cannot create or open draft documents.

2021-10-06T23:57:40Z
DRAFT

Summary


Details

Can neither open nor create draft documents. The error coming up is 'Cannot open file. Make sure the file is the correct type and version for the application and that you have read access.'



Solution

The virus scanner Bitdefender Endpoint Security Tools version 6.6.21.304 has been found to quarantine the Solid Edge DVAutoNameManager.dex. This occurs on all machines using this particular virus scanner. This issue can be resolved by recovering DVAutoNameManager.dex from quarantine.



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: n/a
Product: SOLID_EDGE
Application: DRAFT
Version: V221.0
Function: FILE

Ref: 001-9924660

KB Article ID# PL8519279

Contents

SummaryDetails

Associated Components

DRAFT: DRAWING_VIEWS