Solid Edge "Unable to import file" error after upgrading Teamcenter and Solid Edge.

2021-10-06T23:57:10Z
DOC_MANAGEMENT

Summary


Details

After upgrading from Teamcenter 10.1.5 to Teamcenter 12.2 and Solid Edge ST10MP5 to Solid Edge 2020 MP5 an error occurs when working in a multisite environment and importing a Solid Edge from another site. The error is "Unable to import ~file~".



Solution

The problem is scheduled to be fixed in Solid Edge 2021. 


You can manually fix the problem with the following procedure on both Teamcenter servers:


This must occur when there is no DB activity so probably nights or weekends.


install -lock_db infodba <dba password> dba 
 
clearlocks -assert_all_dead infodba <dba password> dba 
 
install -mod_class infodba <dba password> dba SE0_Translation POM_class_is_exportable + 
install -mod_class infodba <dba password> dba SE0_AsmFamilyMaster POM_class_is_exportable + 
install -mod_class infodba <dba password> dba SE0_AsmFamilyMember POM_class_is_exportable + 
 
install -regen_schema_file infodba <dba password> dba 
 
install -gen_xmit_file infodba <dba password> dba (see note 1) 
 
install -unlock_db infodba <dba password> dba


Note 1: The POM transmit files created by install -gen_xmit_file must be shared to the other site. The location is $POM_TRANSMIT_DIR. 
Note 2: The process may be reversed with the same procedure except changing POM_class_is_exportable + to POM_class_is_exportable -.



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: 10_1909
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V220.0
Function: SEEC

Ref: 001-9797533

KB Article ID# PL8508580

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: SEEC