Teamcenter Windows 10 v2004 May 2020 Update breaks Teamcenter and Integrations before 12.2.0.2

2021-10-07T00:15:37Z
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Summary


Details

Symptoms:
After upgrading Windows 10 v2004 with May 2020 Update, one is not able to launch Teamcenter Visualization or any integration that uses the SOA Client, Foundation Viewer in RAC and Tecnomatix.  This is because the failure is observed in code that is being initialized on startup of the applications.  

Currently, there is no Teamcenter patch that can fix this issue.


This is evident in any release and integration that uses SOA Client before Tc12.2.0.2 that is deployed on Windows 10 v2004 using the May 2020 update
 
Resolution:
Current work around is to not upgrade Windows 10 v2004 using the May 2020 Update .

Our investigation shows that the bug is in the Windows update, specifically a bug in the universal C-runtime with the function strerror() in ucrtbase.dll.  We are working with Microsoft to fix this issue; we also recommend that you contact Microsoft if you have already updated Windows 10 to this release, or delay your Windows update to a release that has a fix for this issue.

Thank you in advance for your cooperation and understanding.  We will inform you when there is a fix available for this issue, until then our recommendation is to delay your Windows 10 v2004 update.  For more information please contact the Global Technical Access Center in your local region, or area. 

Update July 10, 2020:
Microsoft says the fix to this issue will be in the July 21 Cumulative patch to fix Windows 10 v2004 

Update August 4, 2020:
2020-07 Cumulative Update Preview for Windows 10 Version 2004 for x64-based Systems (KB4568831) contains the fix to this issue.




SFB-TEAMCENTER-8508136
PR 9789857 9790451 9794285 9792469 8449804 9792497 9792600
Product Information:
  • Product: TEAMCENTER
  • Product: TC_VISUALIZATN
  • Product: TECNOMATIX

KB Article ID# PL8508136

Contents

SummaryDetails

Associated Components

Service Lifecycle Management - SLM Integr. for Service Planner Maximo Integr. Service Lifecycle Management - Service Technician Access