Solid Edge How to evaluate the Sold To ID of a Solid Edge Customer

A customer needs to know the Sold To Number, e.g. when contacting the Siemens Support Center. 

The user may know that the Sold To ID can be found in the Solid Edge License File in the upper Comment Lines and also in the Feature "server_id" under the variable "VENDOR_STRING"

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#                                                                              #

#                                                                              #

#                          Siemens PLM Software Inc.                           #

#                                 License File                                 #

#                                                                              #

#  Sold-To/Install: 1234567                    WebKey Access Code: 423EZNWC7C  #

#     Contact Name: John Doe                      Created: 02/18/2020  #

#    Customer Name: Siemens.com                                          #

#   E-mail Address: John.Doe@Siemens.com Version: 220         #

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FEATURE server_id ugslmd 220.0 permanent uncounted \

        VENDOR_STRING="1234567 - Siemens" HOSTID=ANY \

        user_info=423EZNWC7C ISSUER=SIEMENS BORROW=2880 ck=215 \

        SIGN="1646 4A3E 2BDF 4D7A 7B51 3B1F 9E95 7970 97A8 7D6B 91C5 \

        6BF9 64A1 BCC8 709C 0DC4 F7B9 FA01 7654 5FCD 5C0D 559F 02AE \

        84E7 0A5D 6F31 F808 3921 ABE1 A4E1"

However, if you do not know where the License can be found or if you are working with a floating License Server and have no access to that machine, how do you get that information ?

The Sold to could be found in the 'About Solid Edge' window before Solid Edge Solid Edge 2020:

Unfortunately the About Solid Edge Window has been changed since Solid Edge 2020 together with new License Utilities and look now like this:

Fortunately you can see the used License Type ( in the example above - Premium).

With the new License Utilities available with Solid Edge 2020 you can obtain this information in the new License Borrow Tool under the Environment Settings:

In this screenshot above the Sold To ID is not seen, because in this instance the License File is an internal File and therefore the VENDOR_STRING contains no Sold To but in a conventional licence it will be seen.

Furthermore there is other useful information, that is extracted from the system, such as the License Server variable ( -> License Server ) or the Composite ID.

Hopefully this information will be useful in certain situations.

If you have further inquiries about Solid Edge General Licensing please refer to the FAQs Collection link below:

Solid Edge General Licensing FAQs Collection