Insights Hub Why does the invitation to Cloud Foundry fail with the message: User could not be found?

You want to invite a new user to your MindSphere Cloud Foundry Organization (Org) with the command cf set-org-role and see the following error:

FAILED:

Server error, status code: 404, error code: 20003, message: The user could not be found: <Email address of the user>

Please note the "Add a New User" description in the MindSphere "Cloud Foundry How To's" documentation: https://developer.mindsphere.io/paas/howtos/howtos-space-management.html#add-a-new-user

Prerequisites for adding a new user:

• The new user has access to a DevOps Plan.
• The new user has logged into the Cloud Foundry once before (see Deploy the Application to Cloud Foundry via CF CLI).

Notes