General troubleshooting areas for Solid Edge aborts.
Solution
Troubleshooting suggestions:
1. If the machine is on Windows 10.1803, either uninstall KB4524149 or install KB4520008 -> OS.build 17134.1069. Probably best to install the latest KB.
2. Update the graphics driver.
3. If you can get into Solid Edge, try with different 'Application Display' options (Solid Edge Options->View).
4. We have seen crashes with default printers. You may want to remove the default printer and recreate it.
5. Test with no add-ins. Assuming a default install location, you can do this by opening a command prompt and typing "C:\Program Files\Siemens\Solid Edge 2019\Program\Edge.exe" /
safe6. We have seen cases where the Windows user profile is somehow corrupted and needs to be recreated. Test with a different Windows user.
7. If this is a lap top with embedded graphics card, try disabling the embedded card via the BIOS. You would need to consult with the laptop manufacturer for the recommended method to disable the on-board graphics card. The idea here is that only the primary graphics card is used by Solid Edge.
8. Audio drivers is another area to look. Crashes have occurred in the past due to some audio drivers.
9. Phone charger plugged to the computer was a source of crashes in early Solid Edge versions supporting Windows 10.
10. Reinstall Windows 10 if issues remain unresolved.
Notes and References
Hardware/Software Configuration
Platform: INTL64
OS: windows
OS Version: 1064
Product: SOLID_EDGE
Application: APPLICATION
Version: V220.0
Function: OTHER
Ref: 001-9609671