Details
The product is USER_BASED. There is only one license purchased.
There is an option file in operation.
In the option file, the users are defined as loginname and administrator.
EXAMPLE of option file:
GROUPCASEINSENSITIVE ON
GROUP tx_users loginname administrator
INCLUDE CAR_PROCESS_SIMULATE_SA GROUP tx_users
INCLUDE FEA_PS_HUMAN GROUP tx_users
Solution
Because there is only one license, you are setting up the option file for more than one license.
"loginname" and "administrator". That's one more license than you have.
Delete the administrator and the problem is also deleted.
This can happen if the number of login names exceeds the number of licenses purchased.
Hardware/Software Configuration
Platform: na
OS: windows
OS Version: 10_1709
Product: TECNOMATIX
Application: PROCESS_SIMULAT
Version: V15.0
Function: LICENSING
Ref: 002-8015634