Customer is upgrading Tecnomatix from 13.1 to 14.1.2.
The Oracle database version needs to be upgraded from 11.2.0.4 to 12.2.0.1.
Solution
Export the current production database from Oracle 11.2.0.4.
Import it into Oracle 12.2.0.1.
Then,
1) Open Tecnomatix Admin Console
2) Run eMServer Administration -> Association
3) Run Schema Administration -> Schema Migration
4) Run Schema Administration -> Refresh Schema
5) Run Schema Actions -> Analyze Schema
6) Run eM-Planner to import new customization file
7) Run Schema Action -> Refresh Customization
Notes and References
Hardware/Software Configuration
Platform: INTEL
OS: windows
OS Version: n/a
Product: TECNOMATIX
Application: EM-SERVER
Version: V14.1.2
Function: ADMIN_TOOLS
Ref: 001-9571468