Solid Edge Insight: Client is in offline mode: all files are opening read only.

2021-10-06T23:55:59Z
DOC_MANAGEMENT

Summary


Details

Insight: Client is in offline mode: all files are opening read only.



Solution

If the Solid Edge client machine does not have a Cache Assistant UI option via Application Menu -> Manage tab where you would find the toggle for online/offline modes, this suggests the PDM integration setting is not set for Insight and is most likely in a File Management mode.


Via the Microsoft Start button, navigate into the Solid Edge program group and launch the "Choose PDM Integration" tool. Choose the Solid Edge Insight option which sets the Active Client setting to Solid Edge with Insight. Then Start Solid Edge from the Menu Icon bar at the top of the dialog.


Once Solid Edge is running, activate the Cache Assistant and select the Working Online toggle in the "Working Mode" icon section at the top of the dialog. 



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: 764SP1
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V219MP6
Function: INSIGHT

Ref: 001-9537329

KB Article ID# PL8014875

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: INSIGHT