Customer has an issue with one of their Process Designer user's computer; Note Flag names are attaching the ExternalID to the beginning of the name. However, when another Process Designer user opens up the same file, the External ID does not attach itself to the Note Flag name.
Solution
There is a setting dialog to add extra information into a Note Flag text:
Go into the Note Settings dialog menu.
Under "Notes Format Settings, select the object type from the "Note format for:" selection.
Then, from the "Attribute:" selection, highlight the required information and then press "Add".
To remove the extra information, click into the text window, and delete the bracketed item(s), then OK or Apply.
Notes and References
Hardware/Software Configuration
Platform: AMD64
OS: window
OS Version: 764SP1
Product: TECNOMATIX
Application: PROCESS_DESIGNE
Version: V13.1
Function: BIW
Ref: 001-7852906