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When launching NX, the user sees a popup window labeled STAR_NX Info App with
a message stating the following:
Checking out license feature:- start-nx...
License request Failed
Could not get feature star-nx
License error: could not get required license
STAR-NX has been disabled
Attempting to dismiss this form results in an additional message stating that
this app cannot be closed. How can I prevent this from occuring?
Solution
This occurs if the user has STAR-CCM+ installed when NX is installed and the
user does not have a license for the STAR-NX integration or if there are not
STAR-NX licenses currently available. The only way to disable this message, is
to disable the STAR-NX integration by removing the follwing environment
variable:
UGII_CUSTOM_DIRECTORY_FILE
This variable is created by the NX installation routines when it detects STAR
CCM as being already on the system. No check is made for the existence of the
STAR-NX integration license feature.
Notes