Simcenter 3D Solutions "STAR_NX Has been disabled" message when launching NX

2020-11-10T20:50:14Z
Simcenter 3D

Summary


Details

--------------- 

When launching NX, the user sees a popup window labeled STAR_NX Info App with 

a message stating the following:

Checking out license feature:- start-nx... 

License request Failed

Could not get feature star-nx 

License error: could not get required license 

STAR-NX has been disabled

Attempting to dismiss this form results in an additional message stating that 

this app cannot be closed. How can I prevent this from occuring?

Solution

 This occurs if the user has STAR-CCM+ installed when NX is installed and the 

user does not have a license for the STAR-NX integration or if there are not 

STAR-NX licenses currently available. The only way to disable this message, is 

to disable the STAR-NX integration by removing the follwing environment 

variable: 

UGII_CUSTOM_DIRECTORY_FILE 

This variable is created by the NX installation routines when it detects STAR 

CCM as being already on the system. No check is made for the existence of the 

STAR-NX integration license feature.

Notes

KB Article ID# PL8010832

Contents

SummaryDetails

Associated Components

Acoustics Additive Manufacturing Assembly FEM Correlation and Updating Durability Electromagnetics (High Frequency) Electromagnetics (Low Frequency) Flexible Pipe Laminate Composites Margin of Safety Motion Multiphysics NX Open Nonlinear Optimization Pre/Post Response Dynamics Rotor Dynamics Samcef Environment Simulation Process Management Thermal / Flow