NX NX failed to start Router Error: "Version number should start with upper case"

2020-09-16T10:17:58Z
NX System Administration

Summary


Details

--------------- 
NX failed to start from Teamcenter with error:


Pop up with the following message appears:


Router Error 
The following error occurred: 
-version= - Version number should start with upper case V. eg, 
version=V18.O



Solution

This is a configuration error in the Registry. 
The Registry entry which hold the path for the "start_nxmanager.bat" was not 
correct.


Edit the Registry Entry below and enter the correct path:


HKEY_CLASSES_ROOT\ugmportalfile\Shell\Open\Command


e.g.: 
"D:\apps\TC\10.1\portal\start_nxmanager.bat"



Notes and References


Hardware/Software Configuration

Platform: INTEL
OS: windows
OS Version: 764
Product: NX
Application: SYSENG
Version: V9.0.3
Function: INSTALL_ISSUES

Ref: 001-8311521

KB Article ID# PL8010644

Contents

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Installation