NX "Error 1723. There is a problem with this Windows Installer package" installing NX

2019-08-12T13:25:17Z
NX System Administration

Summary


Details

When trying to install NX, the following error message is displayed;


 Error 1723. There is a problem with this Windows Installer package. A DLL 
 required for this install to complete could not be run. Contact your 
 support personnel or package vendor.


The installation then terminates.



Solution

This error is typically caused by an incorrect definition of the SYSTEM or USER variables TMP and TEMP. If these variables point to a non-existent directory, or a directory that you do not have full read/write/execute control of, then the NX installation will fail.


Make sure that the variables TMP and TEMP to point to a directory where EVERYONE has FULL CONTROL.



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: windows
OS Version: 1064
Product: NX
Application: SYSTEM
Version: V1867
Function: WNT_OS_ISSUES

Ref: 001-7283417

KB Article ID# PL8010466

Contents

SummaryDetails

Associated Components

Installation