Teamcenter X unable to start NX 10.0.3.5 from Tc11.2.1 for one user

2019-05-01T00:07:55Z
General Support

Summary


Details

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PROBLEM 

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Tc11.2.1 and NX 10.0.3.5

One user is unable to start NX from Teamcenter.

ugraf.exe crashes.

Solution

 - tcserver syslog shows:

bulk_check_privilege called on bad tag 00000000 with invalid DM

bulk_check_privilege called on bad tag 00000000 with invalid DM

515001 - BusinessObjectRegistryImpl::askObjectTypeInfo failed

- ugs_router syslog shows : 

>>>> Error code 3070023 caught in file 

"D:\workdir\reference\NX1003_5\src\interop\no\ind\interop_socket_writer_definit 

ions.c" at line number 797 

>>>> Error code 3070023 caught in file 

"D:\workdir\reference\NX1003_5\src\noug\no\ind\launcher_main.c" at line number 

1054 

@@@ End of session Wed Aug 17 23:00:16 2016 Eastern Daylight Time

When user tried to create a folder under home folder within temacenter, 

he got this message:

"you may not remove the mail folder from a home folder"

Seems like a corrupted home space.

Ran reset_user_home_folder.exe 

That fixed corrupted home folder issue. Once that was fixed, NX started up from 

Teamcenter without any problems.

Notes

KB Article ID# PL8010161

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