When starting NX, the following error pop-up is received:
NX Initialization Error
License Error, The version of the server_id feature is incompatible with
application's product version [-10097]
Solution
A similar error occurs when trying to start the NX Licensing Tool for NX;
Licensing Tool
Failed to connect to the license server.
License server version is older than the client.
In this case, the SPLM License Management software has been upgraded to the latest version, i.e. the one that was delivered with the NX installation kit.
This error occurs because the license FILE is for an older version of NX (for example, NX12) and not for the current version of NX.
To correct this problem, obtain your latest NX license file from the GTAC Support WWW site (www.siemens.com/gtac), by selecting "License Management-> Licenses".You will need to log into the site with your Webkey account,.
Re-run the SPLM Licensing installation, and select "Replace license file". Select your new NX license file (that you downloaded from the Support WWW page) during the installation.
Notes and References
Hardware/Software Configuration
Platform: INTL64
OS: windows
OS Version: 1064
Product: NX
Application: SYSTEM
Version: V1872
Function: WNT_OS_ISSUES
Ref: 001-7788108