Solid Edge Insight - Where used search returns 'cannot connect to library'

2021-10-06T23:54:19Z
DOC_MANAGEMENT

Summary


Details

You have correctly created Search Scopes in SharePoint and added them in the 
Searchscope.txt, but when you try to find the related files with 'Where Used' 
you get the message 'cannot connect to library'.



Solution

1. Check first if the entries in Searchsope.txt are correctly defined.


For Example:


http://insightserver/wip/wipdl/
http://insightserver/rel/reldl/
http://insightserver/obs/obsdl/
SearchServerApplicationNameURL = http://insightserver 
BeginURL 
SearchServerApplicationName = "Search Service Application" 
BeginScopes 
All Sites 
Solid Edge 
EndScopes 
EndURL


The Scopes should not feature quotes e.g."All Sites" 



2. If this is correct then go to the Insight Server and reset the Sharepoint 
Server Index: 
SharePoint Central administration -> Application Management -> Manage Service 
Application -> Search Service Application -> Reset Index 


3. Run Configure Insight Search: 
Microsoft Application button - Programs -> Insight Server for Sharepoint 
Foundation 2010 -> Configure Insight Search 


Check if "Add required managed metadata properties" is set 
Check if "Add required managed file types" is set


4. Do an IISReset


5. Do a manual Crawl: 
SharePoint Central administration -> Application Management -> Manage Service 
Application -> Search Service Application -> Content Sources -> Start all crawls 


This should fix the problem.



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 8.164
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V109.0
Function: INSIGHT

Ref: 001-7785919

KB Article ID# PL8008837

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: INSIGHT