NX Install NX 12.0.2 MP03 - ERROR 5: %UGII_BASE_DIR% is the wrong version

2021-10-06T23:26:32Z
NX System Administration

Summary


Details

1. After seemingly confirming the following inside the NX log file:
    a. NX Maintenance RELEASE 12.0.2 is installed - denoted by 12.0.2.9
    b. UGII_BASE_DIR=C:\Program Files\Siemens\NX 12.0  

2. Attempts to install NX 12.0.2 MP03 repeatedly fail with the following error:
**************
ERROR 5:

The folder defined by %UGII_BASE_DIR% is the wrong version.

%UGII_BASE_DIR% is set to: C:\Program Files\Siemens\NX 12.0\
The detected version is: ""

Set %UGII_BASE_DIR% to the correct folder and re-run ugs_update.bat.

Press any key to continue . . .

**************

Solution

Turns out the installer had "Elevated rights" permissions instead of LOCAL ADMINISTRATIVE RIGHTS.
Performing the installation of the Maintenance PACK as a LOCAL ADMINISTRATIVE USER saw NX 12.0.2 MP03 install successfully and without errors.

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 1064
Product: NX
Application: SYSENG
Version: V12.0.2
Function: INSTALL_ISSUES

Ref: 002-8007201

KB Article ID# PL8007201

Contents

SummaryDetails

Associated Components

Installation