NX 12.0.2. Help / Documentation on LINUX
1. PROBLEM SUMMARY:
What's New ->
a. Browse categories (any picks in the upper half) - WORK
b. View a topic (ALL picks in the lower half) - FAIL
Sorry, we couldn't find what you're looking for!
2. TOPIC SPECIFIC and "View a topic"
For example "View a topic" works elsewhere in the NX 12.0.2 Help / Documentation on Linux:
Teamcenter Integration for NX -> Specific Application Interface ->
Operation descriptors (under View a topic) - WORKS
3. PLATFORM SPECIFIC (LINUX only)
a. What's New -> View a topic picks WORK with ONLINE Siemens PLM Help / Documentation
b. What's New -> View a topic picks WORK with local install of
NX 12.0.2 Help / Documentation ON WINDOWS
c. Therefore this failure occurs with the NX 12.0.2 Help / Documentation on the Linux platform.
4. VERSION SPECIFIC - NX Help / Documentation 12.0.2
Granted, NX Help / Documentation for 12.0.0 in What's New just has Browse Categories ONLY
(and not a lower "View a topic" section that the NX Help / Documentation 12.0.2 seems to introduce)
Solution (1) The NX 12.0.2 Help / Documentation software source for the Linux platform:
If the software source is uncompressed (tar) further down the Linux operating system
directory structure, files get truncated.
Perhaps other files of the NX 12.0.2 Help / Documentation software source get truncated as well.
This therefore results in a corrupt software source.
Under this directory are many .xml files.
It appears many of the files are being truncated when the path length reaches 150 characters.
Place the install source to a shorter path on the machine.
For example, extract nxhelp_update1202 into the /tmp directory.
This should leave enough room (directory depth) to see those .xml files under the "2/" sub-directory unpack without being truncated.
Hardware/Software Configuration Platform: INTL64
OS Version: EL7.0